"It is a rarity in the customer service industry for someone to excel beyond your expectations but OWD and Adams team manage to do that for us! My husband and I had a custom 10 year anniversary ring made along with a matching wedding band. Adam helped us select a beautiful OEC stone that is absolutely unique, mesmerizing, and high performing. He even went out of his usual sourcing channels to procure elongated French cuts just to allow this dream ring to come to reality. The custom setting process was a worry free procedure as there weren\'t any communication issues, and there was the opportunity to make adjustments even after seeing the final product. Adam and OWD has gained a customer for life and I am so thankful and in awe of the beautiful rings that are pieces of art work on my fingers! The stone and the workmanship was top notch. Enjoying this ring and wedding band for many years to come and already designating OWD as my jeweler for all our future projects. We can\'t thank you enough, Adam!"
"Hi Adam! I feel bad not getting back with you sooner about these earrings! I just wanted to let you know how much I am enjoying them. They really are the perfect size, and like you said, have gone from huge to just right in about the space of a week ;) I was so nervous buying them but Im so glad I did now. The only thing I dont like is that I have had numerous people ask me where I got such nice fakes! I figure thats an ok problem to have :) Thanks again for a beautiful product and an easy, stress free transaction."
"Adam was fantastic and very patient in walking us through the diamond selection process. It was incredibly low pressure and very informative. We bought the diamond from him and had his jeweler make a custom setting for it. The result was stunning, I can't recommend working with him enough."
"I\'m fortunate enough to live in NY and met Adam in person to select my stone. We visited 5 jewelers before deciding to work with Adam. He\'s an exceptionally patient, knowledgeable and honest person and a pleasure to work with. I\'m on the neurotic side and he couldn\'t have been more pleasant as we looked at over 30 stones before settling on a diamond. My ring was stunning, he even re-worked the setting several times until it was absolutely perfect. If you\'re unsure about antique diamonds don\'t be! OWD has an unparalleled selection and they\'re all so stunning that we\'re currently looking to purchase a wedding band as well. Thank you Adam!"
"I just wanted to let you know we got the ring on Saturday and it is everything I hoped it would be! It is so amazingly beautiful! Thank you so much for being so patient and kind throughout the entire process. It was a pleasure working with you. Communication was timely and the shipping process was so easy! I love the stone you chose for me, it is perfect! This ring is gorgeous and I couldn\'t be happier with it. I absolutely love it! Thank you, Adam!\""
"The ring is gorgeous, obviously! And the sales process was simple and easy - even from Australia. Adam graciously accepted multiple payments from us, and shipped the ring immediately. He is easy to communicate with, responding quickly and providing additional images as requested. Thank you Adam!"
"Adam sourced the one of, if not the most, beautiful diamonds I have ever seen for me- I could not be more thrilled with this stone! I'm not used to getting attention over my jewelry, but I have had total strangers stop me in public to ask about this ring! Not only is the diamond truly spectacular, but OWD's service is truly top notch. I can't recommend Adam and his team enough. I only wish I had called him sooner!"
"Adam at Old World DIamonds I'm not sure I've ever encountered customer service (in ANY aspect of my life) like that which I received from Adam at OWD. Suffice it to say that I drove poor Adam absolutely INSANE with emails and calls for months trying to find the perfect stone. He was always gracious, patient, kind, and responsive. And funny! Adam sent nine. Yes, NINE. Different stones across the country for me to try out. And was always good-humored and understanding each time when I inevitably called and said, "Sorry, not the one for me!" When (after MONTHS of obsessive OEC searching), I decided to switch my search to an MRB, he didn't blink an eye - he just said, "sure, let's do it." (I'm not sure it's well-known around here but Adam has access to an inventory of modern stones as well as antique diamonds.) When none of his in-house modern rounds fit the bill, he went searching elsewhere to find me a diamond with the exact specs I was looking for. This guy is the real deal! I couldn't recommend Adam more highly. I wish Adam could also be my dentist, my car mechanic, my insurance broker and my lawyer; life would be so much more pleasant that way!!! Thanks Adam!"
"OMG.....the setting.....is completely perfect!!!! LOVE at first site!!! I honestly may never reset this stone because I love the setting that much. The 8 dainty prongs, the airy but low profile basket, the low profile shank.....thank you, thank you, thank you for picking it out and making it happen!!! It is a smidgeon too small size wise, but I will live with it because it's too perfect to mess with, lol. Thanks to you I will get nothing productive done today because I cannot take my eyes off this beauty."
"I realize that I forgot to thank you for all of your help. I really enjoyed working with you in creating the engagement ring and picking out the stone. It was well received. You really acted as fiduciary and had my interests in mind. Thanks very much."
"My wife and I had a great experience working with Adam. He kept us informed throughout the whole process, exceeded our expectations for customer service, and the final product met all of our criteria exactly. I would recommend this site to anyone I know!"
"Thank you so much for working with us to pick out the most beautiful OEC. Matt kept saying that we were probably making you nuts but your patience and expertise was so helpful and made us feel at ease. We love the way the ring looks and I get so many compliments. Thank you again Adam!! We will be calling you soon for our wedding bands."
"I got the earrings and they are beyond STUNNING!!!! I am beyond happy and thank you SOO much for your all your help, you went far above and beyond to make this happen!!"
"Adam, We purchased our diamond from you last year but we never got a chance to proper thank you for the wonderful service we received along with the beautiful diamond we received. Thank you, we are forever fans! "
"My earrings are absolutely perfect. Adam's eye for stones is great - I fell in love with the first pair I looked at. The settings are beautiful and I've already gotten so many compliments on them! Thanks again!"
"The package arrived before 10am and I wasn't allowed to open it until Wed night. I must say when I finally opened the box my mouth hit the floor. I cannot believe how beautiful this diamond is, I have been staring at it for 2 days!! Thank you so much for your suggestions and treating this like you were buying it for yourself. I will def be back and tell all of my friends about OWD. Thank you, thank you, thank you."
"Hey Adam. Got the ring and you were right. Truly gorgeous stone, great performance, and the setting is a perfect fit to tell a story and compliment the stone. Thank you again for your assistance, making it an easy and enjoyable experience for me. The big ask could be any day now so wish me luck. Fingers crossed. I Look forward to doing business again and will be happily recommending you to others."
"Sorry this is long overdue, almost a year ago you sold me a beautiful Old European diamond and still today I could not be more pleased with the stone! I looked long and hard at other old stone vendors, and spent way too much time looking for just the right stone. I was thrilled that you knew just what I was looking for, and sent me this amazing, bright, chunky faceted diamond (and at an great price too - much lower than the other vendors I was considering). I'm looking forward to doing more business with you in the future. I'll never buy the modern plain-jane round brilliant - old stones with their large facets are much more beautiful :)"
"Adam, I just wanted to thank you again for all the effort you took with my beautiful new OEC earrings. The bezels and milgrain are so fine and delicate, I am absolutely in love. The ordering process couldn't have been smoother, and it doesn't hurt that your prices can't be beat! You certainly have won a customer for life:) Danielle"
"Adam, Package picked up (couldn't wait for delivery!!) and it is BEAUTIFUL!!! The ring is all that you said she would be. I am blown away by the setting. As for the diamond itself, It is inconceivable it is as old as it is, because it is perfect! It peforms amazingly. I am looking forward to taking it out and viewing it in lots of different lighting conditions. I am very grateful for all that you have done. I am going to play with it a bit more and then get a thread onto PS in the next week or so. I will send you a link. I am a very happy customer and I will be back for more!!"
"Thank you for the follow up. I received the package yesterday. I love it! I was so tired at looking at the cookie cutter diamonds in my price range. The diamond you sent seems to have some personality and a great sparkle. After FedEx delivered it, I took off to my jeweler to see how it will look in its new home. I've enclosed a couple pictures of the setting if you're interested. The ring will be done Thursday, hopefully she'll say yes on Saturday. You've been nothing but great to work with. Thanks for making me feel like I was purchasing one of your more expensive stones. "
"The package just arrived an hour ago and I am sitting here staring at my new ring. I can't believe how incredible the design looks and that you were able to make me my dream ring from just a bunch of pics and drawings. The Old Euro sparkles so much and I can't stop looking at it. I will be sure to tell all of my friends about OWD!"
"Adam, I just want to thank you for making this dream diamond a reality for me. I love my 3.71 ct Antique Cushion. You bent over backwards for me and I couldn't be more thankful. You have a customer in me for life. You will always be the first I will call for any future diamond purchases and the first I will suggest to any of my friends."
- Kristine R.
"Adam, I appreciate your help in finding my dream diamond, a 3.09ct OEC. Your service was exceptional and you made the transaction very easy for me. I am very pleased with my purchase, the stone is gorgeous. I hope to work with you again in the future to purchase diamonds for studs. Phyllis"
- Phyllis B
"Adam, thanks again for all your help. My fiance loved the diamond. You've got a great selection of vintage cut diamonds and you made the process of buying very easy. We will definitely keep you in mind down the road and let our friends know about you. Thanks!"
"Hi Adam! I received my stone today and I LOVE, LOVE, LOVE it!! I can't believe how this Old European sparkles, it looks magical. As soon as I have it set in my ring I will send you a pic. Thank you again for sending it overnight for free and making the entire process so simple and trusting. I never thought I would buy a diamond on the internet but when I read all the reviews about OWD I felt I had to try. You have so many genuine antique cuts to chose from :)"
- Rebecca Franks
"Adam, I really appreciate you letting me exchange our diamond. My fiance suprised me by saying he wants to buy a bigger diamond :) The 1.64 looks huge on my finger and I couldn't be any happier. Maybe in the future we will be back for an even larger stone! Until then..."
- Karen & Ed
""If you are on the hunt for a gorgeous antique diamond, look no further! Working with Adam at Old World Diamonds has been such a pleasure! He is very friendly and knowledgeable in the business. We thought it would be hard buying a diamond from across the country without seeing it, but Adam carefully examined the best stones in our budget and specifications and helped us find the right one. The exchange/return policy is hassle-free and provides peace of mind. The diamond selection and buying process was so easy, you really can't go wrong! My husband and I are very pleased with our antique cushion, and would definitely refer our friends and family to OWD in a heartbeat. Nothing beats the beauty and fire of an old stone. The compliments keep flowing in daily and I really couldn't be happier! Thanks again Adam and OWD!""
"Thank you for quick check! I am thrilled with the offer you made for my diamond. When I took my Old European to my local jeweler they offered us significantly lower for our stone. OWD made the process of selling our stone very easy and trusting. Thanks again! "
"I\'ve had my grandmothers diamond for 8 years but never did anything with it. I can\'t believe you found me a matching stone that looks almost identical to my grandma\'s. I love my new earrings and they mean sooo much to me."
"Hello Adam, I'm very pleased with the 2.10 OEC I bought from you. Thank you for making the process so smooth. Thanks again."
"Dear Adam, Thank you so much for you incredibly speedy response. I\'m so delighted to be working with you; please add me to the long list of very happy ladies of Pricescope who have had just the best experience of working with you to find the right stone. :)"
"Adam, I have the stone in hand, and, as expected, it's completely beautiful. I can't wait for her to see it, and I'll give you the good news once that actually happens. It's been a real pleasure working with you on this. I very much appreciate your professionalism and your attention to detail, and I'll be giving you the highest recommendation to anyone who's interested. And if you ever need any recommendations on things to do or see if you make it to DC, I'd be happy to oblige. Take care,"
"Thanks, Adam! I really appreciate all your help, and time and effort. The stone is gorgeous!! Payment is sent. I had a very specific idea of what I was looking for in an engagement ring. In particular I wanted a centre stone that was an antique cut as I like their sparkle better and believe them to be much more individual. Additionally, I was determined to have a rectangular cushion diamond. I literally spent months searching for a suitable antique ring or stone, then I found Old World Diamonds on the internet. I dealt with Adam throughout my transaction. He was patient and helpful. Nothing was too much trouble for him despite the fact that I bombarded him with questions about various stones in his stock. I live in the UK and so I relied on Adam to understand and interpret my requirements and then to guide me to a stone that best matched my criteria. I bought my diamond without ever having seen it in front of me so naturally I was nervous but I need not have been because the transaction was smooth and reliable, largely due to Adam\'s excellent communication response times. I relied solely on Adam\'s word and recommendations together with photos and youtube clips which he sent through to me. Adam\'s description of the stone was bang-on the money, he is both honest and precise with his appraisals. After I had purchased the stone Adam was again very patient. I met with some challenges when arranging shipping but Adam was helpful and accommodating throughout. When I received the diamond I was so nervous ( not to mention how my fiance felt) but I can only say that i was delighted with the choice. It fit the brief perfectly, was exactly as described and with all the appropriate authentication papers. Now my stone has been set into my engagement ring - and I just love it. There is a part of me that can\'t believe that I sourced the stone the way that I did but I am so delighted that I did. As an added bonus the jewellers who set the stone into the ring here in the UK have provided a valuation for insurance purposes which estimates the replacement cost for he ring as quite significantly more than we paid for it, so I am convinced that the route that I took offered excellent value for money. Simply put, the product i received bettered my expectation and the customer service offered was impeccable, I would recommend Adam and Old World Diamonds to anyone looking to purchase a high quality loose stone that is full of character rather than just another one of the hundred million of those cold, bog-standard solitaires that sit in all those jewellers windows!\""